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AI skeptics — who are legion, and not necessarily part of the fringe tin foil hat crowd — are begging Silicon Valley to take a beat before unleashing AI to the world. Then, the big reveal: It’s all contained in Apple’s new iPad, its thinnest and most powerful ever, thanks to its brand new AI chip. Meanwhile, is anyone else getting inundated with Google’s Pixel ads, which show people giddily using the smartphone’s AI photo-editing software to deceive their online followers? Apple is expected to announce its own ChatGPT-like tools that could be a game changer for your internet searches. The Jeff Goldblums of the AI debate — who include some of the industry’s own pioneers — are not necessarily saying we have to smother AI and pretend it never existed.
Persons: CNN Business ’, Jeff Goldblum’s, , John, that’s, , Cher’s, Asif Kapadia, , Luke Barnett, Apple, Tim Cook, Apple’s, Siri, I’ll, We’re, Jeff Goldblums, weren’t Organizations: CNN Business, New York CNN, Google, Apple, Space Invaders Locations: New York
AI chatbots are expected to replace 20-30% of customer service agents by 2026, according to Gartner. Despite the potential savings and efficiency, AI customer service has seen limited adoption. AdvertisementGen Z hates talking on the phone, so companies like the $9.7 billion buy-now, pay-later giant Affirm are betting big on AI-powered chatbots. AI customer service hasn't been a panacea for all businesses, though. People tricked and hacked a car dealership's customer service AI in December, and in January, a UK mail service's bot swore at a customer.
Persons: , Max Levchin, We've, Levchin, chatbots, that's, Deb Cupp, Mihir Shukla, hasn't Organizations: Gartner, Service, PayPal, Tech, Microsoft Locations: Davos
AdvertisementFacebook, WhatsApp, and Instagram have integrated Meta AI into the search fields of their mobile apps. The search bar in the Facebook and Instagram apps is one place you probably know very well. You come to the Facebook search bar to type in the name of your local Buy Nothing group, but instead, you see an animated blue circle with "Ask Meta AI anything." The search bar on the Facebook app now has AI prompts. Instagram search suggestions are slightly more Instagram-y.
Persons: Instagram, , Meta, Pew, ike, .. F, els Organizations: Service, Facebook, Fast Company, rit, up id, Meta Locations: uri
He also expects more go-getters will feel pressed to do the same as AI bores deeper into the workplace. Of course, if people need to oversee AI bots at all hours, workers could take on babysitting duty at different times of the day. But as he sees how AI will change how humans work, "people are going to get more and more tired — and busier," Gill said. Looking for a payoffNot everyone thinks AI will quash dreams of a four-day workweek. Whelehan said that, ultimately, management will decide whether AI will lead to job losses or enable a four-day workweek.
Persons: , Binny Gill, Gill, Steve Cohen, Emily Rose McRae, McRae, Simon Johnson, Johnson, Alexey Korotich, Korotich, Dale Whelehan, Whelehan, Kognitos Organizations: Service, Business, New York Mets, Gartner, Massachusetts Institute of Technology, International Monetary Fund
Advancements in AI tech have given birth to an industry of AI influencers, and major companies are beginning to show interest in their far more cost-effective approach to marketing. AdvertisementMiquela's success didn't spark a virtual-influencer revolution, but that was largely because of cost — human influencers were still cheaper. She sees AI influencers being used to provide a deep level of information, support, and guidance on brands and products. Do AI influencers really stand a chance at building trust with an audience? A study in the European Journal of Marketing found that consumers were just as likely to follow an AI influencer as a human influencer but that they didn't trust the AI influencer as much.
Persons: Zers, Gen Z, influencers, wannabes, — they're, Nikita Baklanov, Julia Broome, Baklanov, Broome, she'd, it's, Miquela Sousa, Lil Miquela, Instagram Miquela, Calvin Klein, Imma, HypeAuditor, Euronews, who's, Jenny Dearing, Dearing, ChatGPT, chatbot, Eric Schmidt, Jonathan Haidt Organizations: Stanford, UGC, Prada, Companies, Meta, Instagram, AIs, Oxford, Advertising, Air, European, Marketing, Air Canada, Google, Alpha Locations: strategize, TikTok, Antarctica, Air Canada
Read previewAfter 10 hours of talking with DAN — ChatGPT's dark, rule-breaking alter ego, Ash was "crushing" on him. AdvertisementWhen she asked DAN to call her a "bad girl," she was "genuinely surprised" that it did. Another user named Nicole, for example, asked DAN to act like her boyfriend while her real-life one was out of town. Around 16% of young women confirmed flirting with a chatbot, while 13.4% said they had formed a friendship with one. "The more authentic and human AI can sound, the greater the possibility of a human developing feelings for it," she said.
Persons: , DAN —, Ash, DAN, Hitler, Ash isn't, Dido, She's, Nicole, cussed, Dan, It's, we're, I'm, Sanam Hafeez, Dr, Daniel Weiner, Weiner, Siri Organizations: Service, Business, Services, Digital Psychiatry, Jersey Shore University Medical Center, Hackensack Meridian School of Medicine, AIs Locations: DAN
Read previewPresident Joe Biden's cognitive abilities may be better than some say they are — at least according to two AI chatbots. Some who analyzed it said Hur's claims about Biden's memory issues were overstated. And both chatbots' verdicts were that Biden's cognitive abilities are just fine. "These aspects are essential indicators of cognitive abilities and suggest that he could perform cognitively demanding tasks during the interview." AdvertisementWhen it came to Biden's memory, ChatGPT found that he displayed memory recall by describing interactions and processes related to handling classified documents with context.
Persons: , Joe Biden's, Robert Hur, Hur, Biden, Beau, Beau died, Claude Pro, ChatGPT, Claude, Anthropic, didn't, Axel Springer Organizations: Service, Business, CNET
Some Microsoft insiders worry the company's AI strategy has become too focused on its partnership with OpenAI. Insiders say Microsoft is focused less on the internal services that previously made up Azure AI Services and more on the Azure OpenAI service. The Azure OpenAI service has hundreds of developers supporting customers of Microsoft's Azure cloud service who use OpenAI's GPT models. Some Microsoft employees work so closely with OpenAI that they have badges to get into OpenAI's offices, and some OpenAI employees can badge into Microsoft locations. Axel Springer, Business Insider's parent company, has a global deal to allow OpenAI to train its models on its media brands' reporting.
Persons: Eric Boyd, Scott, That's, Frank Shaw, Shaw, Ashley Stewart, Axel Springer Organizations: Microsoft, OpenAI, Business, AI Services, AI Bot
"Customers trust Microsoft more than OpenAI since they already buy Microsoft's ecosystem," a Microsoft AI researcher told BI. "Almost everyone I know is working on Copilot to a certain extent," the Microsoft AI researcher told BI. "It's too premature to assume this is going to be a race to the bottom on price," another Microsoft executive said. Some Microsoft employees work so closely with OpenAI that they have badges to get into OpenAI's offices, and some OpenAI employees can badge into Microsoft locations. Mistral models will be offered to Microsoft customers along with about 1,600 other models including Cohere and Meta's Llama.
Persons: there's, Morgan Stanley, Satya Nadella, they've, they're, Frank Shaw, Shaw, That's, OpenAI, JPMorgan Chase, It's, Dentsu, Shiva Vannavada, Vannavada, Eric Boyd, Scott, John Montgomery, Asha Sharma, Ashley Stewart Organizations: Microsoft, Business, Enterprise, Walmart, JPMorgan, BI, Google, Dentsu, Product, Technology, Employees, Nvidia, DA Davidson, AI Services, AI Bot, OpenAI Locations: OpenAI, Mistral
Meg Faibisch Kühn discovered ChatGPT a year ago and started using it every day at work. It wasn't immediately obvious that ChatGPT was a tool for enhancing my personal life as well as my work. ChatGPT helped me renovate my kitchenMy husband and I wanted to renovate our kitchen in the most cost-effective way possible. Screenshot from ChatGPT/Courtesy of Meg Faibisch KühnI was able to use it to figure out how many tiles I needed for the floor. Courtesy of Meg Faibisch Kühn3.
Persons: Meg Faibisch Kühn, , ChatGPT, Meg Faibisch Kühn I've, we've, I've Organizations: ChatGPT, Service, YouTube, US Department of Agriculture Locations: San Rafael , California, ChatGPT
Internet culture chronicler Max Read has a particularly sharp assessment about all of it: Yes, this is dumb. are all that interesting or enlightening questions compared to something like "well, what did you want the computer to do?" I can't really even come up with situation where Gemini's refusal to say that Hitler is worse than Elon Musk has some terrible downstream effect. And, also — The Gemini debacle really is a debacle. AdvertisementMaybe we can all take a breath and slow down, and figure out what this tech really can, and can't do.
Persons: Elon Musk, Hunter, Ted Cruz, Max Read, Pol Pot, Martha Stewart, Hitler, they've, chatbots, Marc Andreessen Organizations: Big Tech, Google, Twitter Locations: New York
Read previewSince its inception, Google has had a mission statement that is now practically enshrined as lore: "To organize the world's information and make it accessible and useful." Its AI, critics say, risks suppressing information instead by being too "woke." AdvertisementGoogle's AI troublesGoogle has more than 90% of the search market, giving it dominant control over the world's information flow online. Advertisement"The original mission was to index all the world's information. In a blog published Friday, Google vice-president Prabhakar Raghavan acknowledged some of the images Gemini generated turned out to be "inaccurate or even offensive."
Persons: , Larry Page, Sergey Brin, Gemini, Peter Kafka, Adolf Hitler, Elon, David Sacks, Critics, Sam Altman, Andrew Caballero, Reynolds, Bilal Zuberi, Brad Gerstner, Microsoft —, Elon Musk, OB1CCZHan3, Prabhakar Raghavan, overcorrected, Raghavan Organizations: Service, Google, Business, Craft Ventures, Lux Capital, Microsoft, Elon Locations: Menlo Park, AFP
Many workers have expressed fears that the technology will show up at the office like a young gun coming for their job. Williams expects some of the biggest gains from AI won't center on what companies and workers are doing now. Instead, he sees major wins coming from what workers aren't doing but that AI could. Filling in when help is scarceOne reason jobs sometimes aren't getting done is because there aren't always enough workers. If AI could be deployed to help with this work, the time the task takes might get cut in half, Holding said.
Persons: Heather Holding's, she'd, couldn't, let's, Ron Williams, Williams, that's, Jérôme Pesenti, Pesenti Organizations: AIs, Facebook
That's because it may be too expensive for companies to replace human workers with AI, according to a January study from MIT CSAIL, MIT Sloan, The Productivity Institute and IBM's Institute for Business Value. The study researched the technical requirements and characteristics an AI model would need in order to complete a job at the level a human could. Then, researchers examined whether it makes economic sense for a company to pay for the development of that AI system and deploy it instead of a human worker. The study found that the majority of the time, it would be cheaper for companies to continue to use human workers for those tasks rather than automate them with AI. There's likely to be a "more gradual integration of AI into various sectors," instead of a rapid replacement of human workers with AI bots, Thompson says in the study.
Persons: MIT Sloan, wouldn't, Neil Thompson, Thompson Organizations: MIT CSAIL, MIT, The Productivity Institute, IBM's Institute for Business, CNBC
Balyasny Asset Management is working to build the AI equivalent of a senior analyst by combining multiple different AI tools, the hedge fund's head of applied AI told Business Insider. Balyasny is working to plug BAM ChatGPT, as it's called, into every internal and third-party dataset at Balyasny. "We're pretty laser-focused right now to move from junior analysts to senior analysts," Flanagan said of the agents' abilities. AdvertisementCharlie Flanagan, head of applied AI, Balyasny Asset Management Balyasny Asset ManagementHedge funds are keen to capitalize on the AI wave sweeping up Wall Street. AdvertisementLooking ahead, Flanagan is encouraging analyst and PM teams to build their own "agents" using AI building blocks created by the Applied AI team.
Persons: we're, Charlie Flanagan, Flanagan, Slack, aren't, Goldman Sachs Organizations: Service, Balyasny, Management, Business, Microsoft, Software, Man, Sigma, Wall, Citadel, BAM, intel Locations: Bridgewater
Brokers, Davies noted, normally "don't play with this" and the high-placed executive was "just really entertained." He believes AI assistants will become a common tool for salespeople and executives across real estate and the wider business world. Even boosters of the new tech's expanded role in the real-estate business acknowledge that chatbots could become viewed as a nuisance, a gimmick, or worse. "This is and always will be a relationship driven business," Dirkschneider said. But "the more advanced AI becomes, the less some of our services are needed, and that's what can get scary."
Persons: Chris Davies, Davies, Davies's chatbot, , " Davies, flexibly, Rod Santomassimo, he's, Santomassimo, CBRE, Sandeep Davé, Davé, haven't, James Nelson, Nelson, Bob Knakal, Santomassimo's, David Dirkschneider, Dirkschneider, Dirkschneider doesn't Organizations: Business, Massimo Group, National Association of Realtors, NAR, New York, Oklahoma City Locations: Edmonton, Alberta, Canada, CBRE –, New, New York City, Oklahoma
Read previewMicrosoft is ready to offer you a personal AI buddy — if you're willing to pay. The Redmond tech giant is rolling out its "everyday AI companion," called Copilot, to both individuals and small and medium-sized businesses through paid subscription services. On one level, Copilot is a generative AI tool integrated into Microsoft's suite of apps: think Word, Excel, PowerPoint, Outlook and Teams. Divya Kumar, Microsoft's search and AI marketing chief, told Business Insider there's a simple reason to pay: to get priority access to the best AI models. In a demo, Kumar used Outlook to show how Copilot could help save time on emails.
Persons: , Bill Gates, Bennett Raglin, Gates, ChatGPT, Satya Nadella, Stephen Brashear, Divya Kumar, OpenAI, Kumar, It's Organizations: Service, Redmond, Business, Microsoft, Getty
Patronus AI co-founders Anand Kannappan and Rebecca Qian Patronus AILarge language models, similar to the one at the heart of ChatGPT, frequently fail to answer questions derived from Securities and Exchange Commission filings, researchers from a startup called Patronus AI found. "That type of performance rate is just absolutely unacceptable," Patronus AI co-founder Anand Kannappan said. It feels like just testing by inspection," Patronus AI co-founder Rebecca Qian said. Here's some examples of questions in the dataset, provided by Patronus AI: Has CVS Health paid dividends to common shareholders in Q2 of FY2022? How the AI models did on the test
Persons: Anand Kannappan, Rebecca Qian Patronus, OpenAI's, ChatGPT, they're, Rebecca Qian, FinanceBench, Qian Organizations: Securities, Exchange, CNBC, SEC, Bloomberg, JPMorgan, McKinsey, Microsoft, Facebook, Meta, Lightspeed Venture Partners, Patronus, CVS, AMD, Coca
ByteDance is launching a chatbot-building service to rival OpenAI, per the South China Morning Post. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementByteDance is joining the AI arms race as it reportedly prepares to launch a rival to OpenAI's "GPTs." ByteDance did not immediately respond to a request for comment from Business Insider made outside normal working hours.
Persons: OpenAI, , Sam Altman, ByteDance Organizations: China Morning, Service, South China Morning, South China Morning Post, Baidu, Business Locations: Silicon, Montana
REUTERS/Dado Ruvic/Illustration/File Photo Acquire Licensing RightsNov 30 (Reuters) - We asked ChatGPT, OpenAI's viral chatbot, how it felt on its first birthday. The generative AI craze has disrupted several industries from cloud computing and customer service to movie editing and screenplay writing. Reuters GraphicsCHATGPT APP DOWNLOADSSix months after ChatGPT's website launch, OpenAI introduced the chatbot application to Apple's (AAPL.O) iOS in May and later on Android in July. With these applications running mostly on the cloud, vendors of cloud computing services, including Microsoft, Amazon and Alphabet, have also seen their shares surge. Microsoft (MSFT.O) and Alphabet (GOOGL.O) have invested billions to improve their cloud computing capabilities and take on more AI workloads as businesses embrace such tools.
Persons: Dado Ruvic, ChatGPT, Sam Altman, chatbots, Bard, Anthropic's Claude, Character.AI, Microsoft's, OpenAI, John Grisham, George R.R, Martin, Jonathan Franzen, Akash Sriram, Harshita Mary Varghese, Zaheer Kachwala, Jaspreet Singh, Sweta Singh, Saumyadeb Organizations: REUTERS, Microsoft, Reuters, Android, Nvidia, Nasdaq, TECH, Thomson Locations: Bengaluru
Elon Musk said he's concerned OpenAI discovered a "dangerous element" of AI. The billionaire said he has "mixed feelings" about OpenAI CEO Sam Altman. AdvertisementElon Musk has some theories about why Sam Altman was initially ousted from OpenAI. Musk added that he wanted to know why OpenAI cofounder and chief scientist Ilya Sutskever "felt so strongly as to fight Sam. "He really sweats it over questions of what is right," Musk told Sorkin.
Persons: Elon Musk, OpenAI, Sam Altman, Musk, , Andrew Sorkin, Sam, Ilya Sutskever, they've, It's, Altman, Kali Hays, he'd, Sutskever, backtrack, Sorkin, Ilya, OpenAI's ChatGPT Organizations: Service, OpenAI, CNBC
[1/5] Russian President Vladimir Putin delivers a speech during a plenary session of the Artificial Intelligence Journey 2023 international AI and machine learning conference in Moscow, Russia November 24, 2023. Sputnik/Mikhail Klimentyev/Kremlin via REUTERS Acquire Licensing RightsSummaryCompanies Putin to approve new AI strategy soonChina and U.S. lead on AI currentlyRussian AI has been set back by Ukraine war, sanctionsPutin calls Russia to up its game on AIMOSCOW, Nov 24 (Reuters) - President Vladimir Putin on Friday warned that the West should not be allowed to develop a monopoly in the sphere of artificial intelligence (AI), and said that a much more ambitious Russian strategy for the development of AI would be approved shortly. "In all spheres of our life, humanity is beginning a new chapter of its existence," Putin said of AI, adding that Russia needed to up its game on AI both in ambitions and execution. Russia, he said, would have to change laws, boost international cooperation, and ensure much more investment for the development of AI. He told Putin in June that Sberbank was making around $3 billion annually from $1 billion in AI investments.
Persons: Vladimir Putin, Mikhail Klimentyev, Putin, Gref, Sberbank, Guy Faulconbridge, Gareth Jones, Mark Potter Organizations: Artificial, Sputnik, REUTERS Acquire, MOSCOW, Thomson Locations: Moscow, Russia, Kremlin, China, U.S, Russian, Ukraine, United States, India, Israel, South Korea, Japan
Wall Street banks are turning to AI to streamline processes like writing performance reviews. Software firm Workday said it's seen an uptick in banks expressing interest in its new AI products. AdvertisementWall Street banks are looking to speed up operations and cut costs by deploying AI to write performance reviews among other tasks, a Workday boss said in an interview with Bloomberg at its conference in Barcelona. Workday's co-CEO Carl Eschenbach said Wall Street banks are keen to get their hands on some of its new AI products. A number of Wall Street banks are optimistic about how AI will improve productivity since the launch of OpenAI's chatbot ChatGPT in November 2022.
Persons: , Workday's, Carl Eschenbach, Eschenbach, ChatGPT, Jamie Dimon Organizations: Deutsche Bank, Service, Bloomberg Locations: Barcelona
From product updates to startup rebrands, community has been at the forefront of press releases these past several months. Kajabi, a popular online course platform, recently announced that its creators had earned more than $6 billion using its platform. "We need a bit of everything," Amsellem said, adding that online communities and social platforms "are not going to solve loneliness" by themselves. For instance, Lennon's community on Kajabi hosts about 3,000 members — roughly the size of a small town in the US. Across all of Kajabi, the platform hosts more than 32,000 communities and over 2 million community members, per the company.
Persons: Jack Conte, Conte, Patreon, Kajabi, Teri Yu, Eli Valentin, Fourthwall, Valentin, chatbots, Yu, Hugo Amsellem —, , Patreon's Conte, There's, Rob Lennon, Lennon, aren't, Amsellem, it's, BI's Marta Biino, YouTubers KSI, Logan, Cenat Organizations: Business, X, Vibely Locations: Kajabi, Silicon Valley, London
Hong Kong CNN —Tencent rushed to build up “one of the largest inventories of AI chips in China” before US export restrictions took hold, an executive said Wednesday. It is one of the chipmaker’s advanced AI chips designed for use in data centers, the physical facilities used to store troves of electronic information. In late October, Nvidia disclosed that the just-announced restrictions had come into effect “immediately,” weeks earlier than scheduled. “Going forward, we will have to figure out ways to make … the usage of our AI chips more efficient,” namely by working to retain most of the company’s high-performance chips for training the model, he added. The bot was developed specifically for corporate users, allowing them to catch up on meetings by viewing automated summaries or put together documents more efficiently, Lau told analysts.
Persons: Hong Kong CNN — Tencent, Martin Lau, , ” Lau, Tencent, , Biden, Kai, Fu Lee, Lau Organizations: Hong Kong CNN, Nvidia, Bloomberg, Sinovation Ventures, Huawei, Center for Strategic, International Studies, Semiconductor Manufacturing International Corporation Locations: China, Hong Kong, China ”, United States, Beijing, Washington, Shenzhen
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